Jorge Gera and Nick Johnson for Tom Stringer Design Partners

Consulting Services

Beyond placement, Mahler Private Staffing specializes in providing assessment, training and customized materials, including human resources guidance, to strengthen and enhance your staff’s performance. We also provide customized services to help our clients optimize, manage and maintain their residences and offices.

Household

Staff Assessment. To ensure appropriate staffing and service levels, we will visit your home or office and assess staff and performance. We will then provide a written summary of our recommendations which can include a full staffing plan or assessments for workflow optimization.

Staff Training & Culture. In addition to onboarding and orientation procedures for new staff, to ensure alignment with your service standards (e.g. daily graces and staff comportment), we can evaluate the abilities and performance of existing household staff, provide training and share recommendations for improvement. We can also provide coaching to help you build a positive staff culture and lead a more effective team.

Household Manuals. We assist in the creation of household manuals that are customized to your needs. These may include instructions on the use of household technology, organization of operating manuals and warranties, vendor and security contacts, preventative maintenance schedules, cleaning protocols/product recommendations, room assembly/preparation, staff attire, on-premise contractor management, frequent guest profiles (e.g. protocol, personal preferences, food allergies) and general household preferences.

Additional Services. Whether you are moving-in, moving-out or simply need streamlining or a reset of your home, we offer custom services to handle anything from deep cleaning and reorganization, to estate/residence content consolidation and new construction/remodeling space planning for staff quarters and staff logistics.

Human Resources

Legal Referrals & Human Resources-related Documents. We connect our clients with legal professionals who create, review and maintain employee handbooks – and who can review all other employment-related paperwork, including offer letters and personnel files, to ensure they are compliant with appropriate federal, state and municipal regulations.

Existing Staff Management. We can update position descriptions, provide guidance on maintaining personnel files, conduct and manage employee reviews, resolve household conflicts, reduce turnover and create ongoing performance improvement plans.

Compensation & Benefits Reviews. We provide insight and knowledge on appropriate compensation levels, increases and benefits to attract and retain employees.

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